In my opinion, the term “information transparency” involves a degree of redundancy. In our current information society, information transparency should be the norm, though unfortunately this is not always the case. On the one hand, secrecy, deception and mistrust undermine the desire of some to share valuable information; on the other hand, transparency frenzy and an excess of information scare away those who are looking for plain and simple facts. It is true that today, thanks to information technology, people are able to process huge amounts of information. However, we need to ask whether all these bits and bytes of processed information are really needed. At the end of the day, information is created through communication, but all too often the human side of this factor is neglected. Human communication drives trust, and trust promotes information, both in terms of quantity and in terms of quality. In order to fit into such a framework, information must be honest and serve the requirements of effectiveness (work quality) and efficiency (the cost–benefit relationship). Hence, information must be relevant, concise, accurate, simple and verifiable. Only when necessary information is well organized will stakeholders involved in humanitarian mine action benefit. This is the conditio sine qua non!
What sources provide us with information? We have computers and databases that process information, and tools to help us make decisions on a variety of levels (strategic, operational, technical, logistical, financial, etc.). These may save time, human and financial resources, and in some cases even human lives. But it is human beings who carry the most valuable information – knowledge and experience being the key factors. |